The main and underlying principle of FIELMANN activity and corporate philosophy – “The customer is You!”, what means that we focus on customers and work hard to understand and meet their needs. We always do our best to serve customers in such a manner, as we would like to be served ourselves. We think long-term and follow the principle “Taking less, you’ll gain more in the future”. We offer affordable prices for wide audience, but not high prices for exclusive group. FIELMANN guarantees to customers:
• Three-year warranty on all glasses;
• Best price guarantee;
• Free care and repair services of “Fielmann” glasses.
In every branch of “Fielmann” all customers are being provided with free eye test and eyewear care services, each store stocks over 2000 pairs of frames and sunglasses – from well-known brands as well as international couturiers to wide selection of Fielmann free frames collection. Customers can also buy the latest generation contact lenses as well as their care products. “Fielmann” is market leader in Germany and one of the largest optical chains in Europe, successfully operating in Lithuania as well.